写英文往来联系函或是邮件与英文的写作不同,就是它并不需要华丽的词藻.从我们和母语为英语的外国人联系可以看出,他们都会用简明的语言来表达意思.所以,我们在写邮件的时候,一定要遵循以下4C要点:
1. 明了(Clearness):一封邮件要着重说明一两件事情.主题要突出,层次要清楚.使对方一目了然.
2. 简洁(Conciseness):言简意赅,文字力求简短.把必要的事情说清楚,不提无关的事情.尽量使用短语,避免陈词滥调.
3. 准确(Correctness):达意准确.平时要注意语言修养的提高.随时收集并掌握丰富的常用习惯短语,这样才能运用自如,做到语言的准确.写邮件中要避免使用过多的形容词和副词.
4. 礼貌(Courtesy):话语要有礼貌,应尊重对方,切忌迎合.恭维或表现得过分热情.要不卑不亢,不要吹嘘,浮夸.也不要带有命令口气,使收件人看了不舒服.拖延回信也是不礼貌的.
常用语句:
1.Please let me know…… 请告…. 比Please tell me 常用.
2. An early response will be very much appreciated:
3. Your immediate reply would be greatly appreciated.
4. A prompt reply would help us greatly.
5. In response to you r question, let me….
6. in accordance with your request….
7. I am grateful to you for doning sth.(这是表示感谢的最常用的用语之一)
8. I should be most grateful if you would….
9. It is my pleasure to do sth.….
10. Thank you very much for the information about …
11. May we have the details for….
12. We are sorry for the inconvenience this may have caused you…..
13. Please accept our apologies…...
14. We regret the trouble we are causing you.
15. We greatly regret that we have caused you such an inconvenience.
16.Kindly give the matter your prompt attention.
17.Would you kindly reply by return e-mail to …….
18.Thank you in anticipation for your kindness you may be able to give us.
19.We trust that we shall be able to find a favorable solution.
20.We would be pleased to assist you in every way we can.
21.We regret not being able to assist you for the time being.
22.As to the question of ( As regards)…..I agree with you that…
23.We have been informed that……
24.We are quite willing to…
25.In view of these facts….
26.Unless we hear from you to the contrary…..
27.On further consideration….
28..If we are not mistaken…
29.We wish to add…
30.As mentioned above…..
31.In our opinion….
32.We enclose….
33.We have pleasure in informing you that…
34.We have your e-mail dated……and are sorry for not having replied earlier….
35.We are sorry to inform you that your price has been found uncompetitive, but we are still interested in doing business if you are able to reduce your price.
36.We find your quotation slightly higher than those we have received from other sources, and ask you to reduce your price to meet the competition.
37. If your are able to offer this trade terms on an FOB basis, please quote us your lowest price.
38.We confirm having purchased from you ……A confirmation order is enclosed for your reference.
39.Enclosed please find our purchase order NO………Kindly sign on the left coroner of the order for confirmation and return back for our file.
40.Shipment is stipulated to be made before……..but we would appreciate your trying to arrange to ship the goods at an earlier date.
41.The quality of this order is far from satisfactory.
42.We regret to have to inform you that the……which you sold us on the P/O…..has caused numerous complaints from our maintenance department.
43.This delay has inconvenienced us considerably. We should appreciate it if you would inform us by return mail when we may expect the goods.
44.If the goods are not shipped in ……, we shall be compelled to purchase elsewhere and may have to countermand our order.
45.We trust you will now consider this matter seriously, and make an effort to prevent the recurrence of this annoying delay.
46.The goods in question have not turned out to our satisfaction, the quality being so poor as to render them unsuitable for our requirement. Please inform us by return mail what we are to do with the goods. Shall we return them to you or hold them at your disposal?
结束语:
1. We await your further news with interest.
2. We shall be pleased to hear from you at your earliest convenience.
3. We are looking forward with interest to your reply.
4. Looking forward to your early reply.
5. We look forward to your favorable comments.
6. Your early reply will be greatly appreciated.
7. Thanking you for your kind cooperation in the matter.
8. Awaiting your early reply.
9. We anticipate the pleasure of hearing further from you.
10. Hoping to hear from you soon.